I upgraded to Next Plus from text plus. I couldnt log in with my test plus ID, had to get tech support to help me. Finally got straightened out after two days. Now, unless Im on the App I get no alerts to let me know that I have a message. It says my alerts are turned off. I chose to turn them on and it takes me to the Next Plus App on my settings for my iPad. Believe it or not I cant do that as there is no way to turn those alerts on. I have now contacted tech support again. Hopefully, this resolves the problem.
May 8, 2016--Still the same problem with turning on alerts. Tech support finally got back to me after a week. It would be nice if Next+ showed up in Notification Center but it does not. If you tap on the App in Settings all it says is location services when using the App or Never, and one can turn on contacts, photos, microphone, and App refresh really! Think you should fix that part to make it easier.